Last Revision: 5th Dec 2022
Gravel Host strives to be transparent in its data collection efforts and to provide you with the clear and concise information that you need to make decisions about Gravel Host’s collection of data from you.
Credit refunds will be applied instantly into the customer’s account. Refunds may be appropriated as credit in U.S. Dollars or refunded back to the PayPal account or credit/debit card that made the purchase. With PayPal or credit/debit card refunds, we ask our customers to allow up to 5 business days for the refund to be added back to their account balance. Credit or debit cards may take up to 7 business days to be processed.
If during the first 72 hours after purchase a customer finds themself not satisfied or no longer want the services, they will be granted a full refund minus administrative expenses such as credit card processing fees, per the eligibility described herein. This guarantee is only valid for one service per customer, throughout the lifetime of their account for products that do not have a free trial offered. Hosting packages have a 72-hour money back guarantee. You will be refunded the full amount minus administrative expenses such as credit card processing fees. Customers can start the refund process by opening a ticket with the Gravel Host billing department through billing client area. Domain Name Registrations, SSL Certificates, website builders, Email Security, dedicated servers and VPS are excluded from the refund policy. Service renewals are not applicable for any guarantees or refunds.
We are dedicated to securing your Personal Data by applying regular procedures for testing our internal safeguard requirements, reviewing the contracts of our providers, and by applying the highest technical security standards in our industry.
We have implemented technical, physical and administrative safeguards designed to protect your Personal Data against loss and/or unauthorized access, use, and disclosure.
Any complaints or concerns regarding the use or disclosure of your Personally Identifiable Information or Personal Data transferred from the EU to the United States should be directed to us via e-mail: firstname.lastname@example.org
Gravel Host may use session or persistent cookies. Session cookies are only stored on your computer or mobile device during your use of the Services and are automatically deleted when you close your web browser. Persistent cookies are stored as a file on your computer or mobile device that remain on your computer or mobile device even after you close your web browser. Persistent cookies can be read by the website that created the cookie when you revisit it again. Gravel Host may use persistent cookies when it uses Google Analytics or other analytics providers.
Gravel Host may collect the following information from you when you voluntarily share it with us (“Personally Identifiable Information”):
This Personally Identifiable Information is used for the following reasons: